Shipping and delivery
We will deliver your order to the delivery address given at the time you place your order. Delivery will be made as soon as possible after your order is accepted dependent on the lead time of the product. Available stock is usually delivered to EU location within 14-21 working days, depending on the location. You will become the owner of the goods you have ordered when they have been delivered to you and full payment has been received.
Delivery dates acknowledged by AMATA internet shop are non-binding estimates only, based upon the best available information concerning transportation schedules. Estimated delivery dates will be considered as accepted by the buyer unless disagreement is notified to the Company in writing within seven days of order placement. Special delivery conditions requested by the buyer should be given in writing at the time of order placement and will be considered by the Company and if necessary, conditions and charges may change accordingly. From delivery or placement into storage all risks for the goods pass to the buyer.
Orders that include several different items or multiple quantities: the items will be grouped together and, when everything is ready, one delivery will be made.
Outside European Union Purchasing
For outside EU delivery charges please email us with the delivery address and the items you wish to order, and we will provide a quotation. You must observe and comply with all applicable regulations and legislation. Orders might be subject to import taxes/fees, which are payable by customer. Furthermore, please be aware that due to the high cost of shipping internationally the cost of delivery and return is not covered by AMATA internet shop under any circumstances and therefore purchases are entirely at your own risk.
All quotations for outside EU orders do not include transit insurance. The provision of transit insurance, if required, is the responsibility of the buyer.
Delivery charges for web-store orders are included in in price shown on this web site and are valid for European Union Deliveries.
Your delivery will be carried out by AMATA delivery partner.
Most deliveries will involve a simple drop-off to your door. If products ordered are on stock, will be picked up by the carrier the following working day. If ordered products are not on stock, we will contact you to let you know best available delivery date.
It is your responsibility that the ordered products can be received. Information about means of access must be provided when you place your order. We reserve the right to deliver at curbside or first entrance point if further delivery is impossible.
Delivery furniture require that a person of legal age is present. The person must have your power of attorney to sign for receipt of the order. It is important that you check the delivery to make sure there you have received the products ordered and that there are no visible damages. If everything is as expected the carrier will ask you to sign for the receipt.
In case the packaging is damaged or have other visible indications of defects, remember to sign for receipt with reservations of potential damages of the products or refrain from receiving the delivery and ask the carrier to return the delivery to AMATA.
If a product is damaged or defect after unwrapping, please contact our sales support who will help find a solution. Due to proof of the faulty item please contact our sales support no later than 3 days after the receipt of the product. Please not that this does not affect your statutory rights.
All our online prices are based on providing carriage to European Union (EU) addresses only. For delivery to addresses located outside the EU - please contact us for a delivery quotation so that we can fulfil your order.